Terms & Conditions

Welcome to the website www.bersaudara.com, a site from a group of providers and distributors medical devices, an official and trusted company group in Indonesia. The website and all services contained in it are owned and operated by PT. Bersaudara and Group.

Please read the entire contents of the Terms and Conditions and the attached Privacy Policy before using the Site. By accessing and/or using the site, you agree that you have read, understood, accepted and agreed to these Terms and Conditions. If you do not agree to these terms and conditions, then you are not allowed to access this site.


Everyone can use the site and services with the following conditions:

  • Be over 18 years old and already have an official identity card;
  • Carry out all activities to access and conduct transactions on this site in a healthy and conscious condition without any mental disorders;
  • Legally represent or have the authority to represent the company/institution;
  • Subject to the prevailing laws and regulations in Indonesia.


  • All information, documents, graphics, images, logos, designs, formats, programs, videos, features, text, articles, infographics, or other material(s) provided and/or displayed on the Site (“Content”) is the property of Bersaudara Group or the owner of the Content that legally grants rights to Bersaudara Group;
  • Bersaudara Group is the holder of copyright and/or other intellectual property rights on the Site. Trademarks, logos, images, and characters that we use, whether listed or not listed on the Site, whether registered or unregistered, are in the name or property of the Bersaudara Group or the owner who legally grants the Bersaudara Group license rights, unless otherwise specified. All copyrights are protected by law;
  • You are permitted to use the Site and/or Content, as long as they comply with the following:
  • Copyright, trademarks, proprietary notices or other intellectual property rights still appear on all copies;
  • Use of the Site and/or Content is for your general informational, non-commercial or personal use only;
  • Content is not modified in any way; and
  • No graphics, images or related materials available from the Site are used separately from the accompanying text.
  • Except as permitted above, no license, title or other right to the Site and/or Content is granted or transferred to you as a result of your use of the Site and/or Content. Use by any other means, including but not limited to, reproduction, modification, duplication, distribution, transmission, republishing, copying, selling, or re-displaying the Content on the Site is strictly prohibited. Harassment in any way or form on this Site is strictly prohibited, including by e-mail, or by the use of inappropriate or abusive language. You may not download, distribute, or publish content through the Site that is racially offensive, defamatory, insulting, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or inappropriate, or which has the potential to cause disputes, hostility, and so on;
  • By using this site, you are deemed to have agreed that the entire content of this site contains information and assistance for you to determine cooperation, purchase transactions for medical devices and offers to us and other parties. Bersaudara Group is not responsible for any loss or potential loss arising from your error or negligence in using this site. Therefore, if there are things that are not understood on this site, you are advised to contact the Bersaudara Group customer service.


  • Please note that the products name, description and labeling are intended for use in Indonesia. Products may not be available in all countries or may be available in other countries under different names, under different circumstances, or for different indications. By accessing and/or using the Site, you are responsible and at your own risk to comply with applicable local laws and regulations;
  • All information regarding prices, pictures, descriptions, product specifications are subject to change at any time. Products displayed on this site are valid while supplies last. Please contact our customer service for more information regarding certain products before you make a transaction.


All comments, suggestions, graphics, ideas, and other information or material that you submit to us through this site, except for personal information submitted by you in accordance with the Privacy Policy contained on the site, will be considered non-confidential material. and will become the property of the Bersaudara Group for any commercial or non-commercial purposes, even if these Terms and Conditions are subsequently modified or terminated.


This site may contain links or references to websites, digital platforms, social media, mobile applications and other products and services maintained by third parties (“Third Party Platforms”), over which we have no control. We are not responsible for the content, accuracy, or functionality of such Third Party Platforms. The links are provided in good faith and we are not responsible for any subsequent changes to such Third Party Platforms. The existence of a link to the Third Party Platform does not imply the support or approval of the Bersaudara Group in any form. You agree that your use of such Third Party Platforms is at your own risk and responsibility.


These Terms and Conditions also include a Privacy Policy. By accessing or using this site, you agree to and accept the terms described in the Privacy Policy.


Terms and Conditions and this site will be governed by Indonesian law without regard to conflicts of law principles.


At our discretion, we may revise these terms of use at any time by changing this page without prior notice. You are expected to check this page from time to time for any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by terms or notices published elsewhere on our site.